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Posted 10 November 2009 by Preloved

PayPal have announced that from the 1st November 2009, items purchased using PayPal on any site, including Preloved, will be eligible for their Buyer Protection scheme.

Before 1st November, if you bought an item from a site other than eBay but didn't receive it, you could only get back the funds if your seller had them in their PayPal account. Now if you make a dispute or claim that is valid as an item not received and win it, you will be reimbursed under PayPal's buyer protection scheme. This is the same protection you'd get through on eBay protection for items you haven't received.

For a claim to be valid, your purchase needs to be for tangible goods that are bought with PayPal and is shipped to the addressed you used in the transaction. Claims need to be made within 45 days. You should also read through the PayPal user agreement to make sure you know what does and doesn't apply for buyer protection. For example any personal transfers of money or purchases of cars or custom made goods aren't applicable for protection.

This only covers situations where the item is not received. However, if you fund your payment using a credit or debit card and when received you find the item is significantly not as described, you may be eligible for protection under the Consumer Credit Act for credit card payments, or the Chargeback Process for credit and debit cards.

Preloved always recommends buying items face to face as it means you can examine the item before handing over any money. However, if it's too far to travel and you need to send payment for the item to be delivered, PayPal is now an excellent choice for such a payment.

For more advice on trading safely with strangers, see our guide to Safe Second Hand.

Posted 1 October 2009 by Preloved

Visits to traditional car boot sales have fallen by 65% in the last 3 years, as more Brits have taken to using the internet to sell clutter and find bargains, according to a survey carried out by Preloved. The world's first car boot sale was held in Kent 29 years ago this month, in 1980. For years, car boot sales have been a great way of selling clutter in an organised way, whilst also giving Brits the chance to find a bargain. However, for the past three years, attendance of car boot sales has been in steady... [more]

Posted 25 September 2009 by Preloved

Preloved is delighted to have been recommended by the Daily Express in their recession busting Moneymagpie column. Moneymagpie highlighted our 'no listing fees, no selling fees, no catches' approach to online selling and our system for prioritising local adverts, helping you find things for sale close to where you live. If you are looking for more tips on how to be a clever consumer and how to make the most of your money then why not visit the Moneymagpie web site at http://www.moneymagpie.com/. The site also... [more]

Posted 16 September 2009 by Preloved

If you have to perform a shoulder barge to close wardrobe doors, or you daren't venture into the garage for fear of causing an avalanche of old toys, dusty furniture, books and boxes, it's time to take a deep breath and declutter. For many of us, however, decluttering is easier said than done. And across the UK thousands of people jealously hang on to every last possession until their homes are filled to bursting point. Ironically, many of these items are stuffed into cupboards or lurk in the shadows in attics and... [more]

Posted 9 September 2009 by Ian

Preloved has risen to the number 3 spot in a recent ranking of the UK's most popular classified web sites. Results have just been released by Hitwise, a service that measures the most popular web sites across the globe. In it, Preloved was ranked 3rd among all UK "Shopping and Classifieds - Classifieds" sites, based on the number of visits between January and June... [more]

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