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Posted 10 November 2009 by Preloved

PayPal have announced that from the 1st November 2009, items purchased using PayPal on any site, including Preloved, will be eligible for their Buyer Protection scheme.

Before 1st November, if you bought an item from a site other than eBay but didn't receive it, you could only get back the funds if your seller had them in their PayPal account. Now if you make a dispute or claim that is valid as an item not received and win it, you will be reimbursed under PayPal's buyer protection scheme. This is the same protection you'd get through on eBay protection for items you haven't received.

For a claim to be valid, your purchase needs to be for tangible goods that are bought with PayPal and is shipped to the addressed you used in the transaction. Claims need to be made within 45 days. You should also read through the PayPal user agreement to make sure you know what does and doesn't apply for buyer protection. For example any personal transfers of money or purchases of cars or custom made goods aren't applicable for protection.

This only covers situations where the item is not received. However, if you fund your payment using a credit or debit card and when received you find the item is significantly not as described, you may be eligible for protection under the Consumer Credit Act for credit card payments, or the Chargeback Process for credit and debit cards.

Preloved always recommends buying items face to face as it means you can examine the item before handing over any money. However, if it's too far to travel and you need to send payment for the item to be delivered, PayPal is now an excellent choice for such a payment.

For more advice on trading safely with strangers, see our guide to Safe Second Hand.

Posted 2 September 2009 by Preloved

If you're offering a home to a new pet you can look forward to a long and rewarding friendship with a loving new companion. However, don't forget that they will look to you for love, care and attention every day for many years to come. We've put together our top tips to help you choose the right pet and to make sure it goes on to live a long and happy life.   Choose a pet to fit your lifestyle Most important is to make sure your... [more]

Posted 14 July 2009 by Ian

It seems that Britain has become gripped by the joys of camping! With a tightening of belts, a drop in the pound pushing up prices abroad and the arrival of one of the hottest summers in years, it seems we are turning to Blighty for our summer fun. If you've read Preloved's guide to tents and camping you'll already know about the fun to be had under canvas, and in our tips for buying a used caravan we turned up the luxury a little. Now it's time to cast our eye over the camper... [more]

Posted 4 February 2009 by Preloved

Many people harbour dreams of living a simple life of self sufficiency, and nothing typifies this lifestyle more than buying a couple of goats, sheep or pigs and keeping them on a smallholding in the country. However, even the good life can involve some paper work and not many people know that you have to be registered with Defra if you want to buy, sell or keep such animals, even as pets. We spoke to Jane Ross of Martins Park who explained what was involved in registering your herd. So why are there special rules for keeping goats, sheep and pigs compared with other pets? The... [more]

Posted 12 August 2008 by Ian

If you are like the idea of camping this summer but are looking for a few more home comforts than camping under canvas, why not invest in a caravan? It needn't be expensive - there's a wide choice of second hand caravans available starting at less than £500. To help you on your way, we've put together our top 10 tips for buying a second hand caravan. 1) Caravan or camper van? Your first decision is choosing between a caravan or camper van. There has been many a lively debate in our forums about which is better but in general it comes down to the type of holiday you are looking... [more]

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