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Posted 10 November 2009 by Preloved

PayPal have announced that from the 1st November 2009, items purchased using PayPal on any site, including Preloved, will be eligible for their Buyer Protection scheme.

Before 1st November, if you bought an item from a site other than eBay but didn't receive it, you could only get back the funds if your seller had them in their PayPal account. Now if you make a dispute or claim that is valid as an item not received and win it, you will be reimbursed under PayPal's buyer protection scheme. This is the same protection you'd get through on eBay protection for items you haven't received.

For a claim to be valid, your purchase needs to be for tangible goods that are bought with PayPal and is shipped to the addressed you used in the transaction. Claims need to be made within 45 days. You should also read through the PayPal user agreement to make sure you know what does and doesn't apply for buyer protection. For example any personal transfers of money or purchases of cars or custom made goods aren't applicable for protection.

This only covers situations where the item is not received. However, if you fund your payment using a credit or debit card and when received you find the item is significantly not as described, you may be eligible for protection under the Consumer Credit Act for credit card payments, or the Chargeback Process for credit and debit cards.

Preloved always recommends buying items face to face as it means you can examine the item before handing over any money. However, if it's too far to travel and you need to send payment for the item to be delivered, PayPal is now an excellent choice for such a payment.

For more advice on trading safely with strangers, see our guide to Safe Second Hand.

Posted 25 September 2009 by Preloved

Preloved is delighted to have been recommended by the Daily Express in their recession busting Moneymagpie column. Moneymagpie highlighted our 'no listing fees, no selling fees, no catches' approach to online selling and our system for prioritising local adverts, helping you find things for sale close to where you live. If you are looking for more tips on how to be a clever consumer and how to make the most of your money then why not visit the Moneymagpie web site at http://www.moneymagpie.com/. The site also... [more]

Posted 9 September 2009 by Ian

Preloved has risen to the number 3 spot in a recent ranking of the UK's most popular classified web sites. Results have just been released by Hitwise, a service that measures the most popular web sites across the globe. In it, Preloved was ranked 3rd among all UK "Shopping and Classifieds - Classifieds" sites, based on the number of visits between January and June... [more]

Posted 1 July 2009 by Ian

Have you saved money on your wedding by buying second hand? Kitted out a new home with entirely Preloved items? Do you refuse to buy goods brand new? Saved enough money through selling unwanted items that you went on the holiday of your dreams? If this sounds like you, we would really like to hear from you. We may even be able to reward you for your story and for your help in spreading the Joy of Second Hand! Click here to tell us more... [more]

Posted 11 February 2009 by Preloved

Are you a fan of Preloved? If so, why not help us spread the Joy of Second Hand by joining us on Facebook. Show us what you've bought on Preloved by adding a photo of your new pride and joy. If you've sold something recently, let us know by posting a message on our wall. By spreading the word to your Facebook friends, you will help increase the number of potential buyers on Preloved, and expand the choice of items for sale. » Click here to join us on Facebook Win Preloved Full Membership To celebrate the launch of our new page, we?re giving away 1 years free Full Membership... [more]

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